If you are a California Resident, but not a member of an Insurer that has a contract with GuideWell Connect, you may have additional rights under California law. GuideWell Connect's California Consumer Privacy Act Privacy Notice can be found here. If you are not sure if your Insurer has a contract with GuideWell Connect, please contact GuideWell Connect at https://www.guidewellconnect.com/contact-us and pose your question in the message field.
Information Collection and Use by the Site
When you use the Site we may collect information that you provide to us, including personal information (i.e., information by which a user may be identified). We may also collect information automatically from you as you navigate the Site, such as your access device IP address, pages visited, and browser type.
We may use information collected from users to: (a) respond to users’ request for products, services or information; (b) fulfill any other purpose for which the user provides it; (c) authenticate users; (d) send notifications to users relating to the Site; (e) display the Site to users and assist them in using the Site; (f) allow users to participate in interactive features of the Site; (g) carry out our obligations and enforce our rights under the Site; (h) customize the Site for users and recognize them when they return to the Site; (i) fulfill any other purpose with the user’s consent; (j) manage the Site, track usage and improve Site functionality and services; and (k) make offers to users for goods and services that we believe may be of interest to them. We do not permit third parties to gather personal information from users visiting our Site. Other than as provided in the Sharing and Disclosure of Information section below, we do not sell or disclose to unrelated third parties the personal information that is collected from users through their use of this Site. We may use, share and disclose aggregated user information for any purpose without restriction.
Use of Content That You Post
Please be aware that any content that you post when using the Site (including by participating in a blog, submitting a comment to an article, a story, a video or in a discussion thread), such as your full name and any nickname, may be visible to other users of the Site and not private. In addition, with respect to any content that you post when using the Site, you agree that GuideWell Connect, its affiliates and their licensees, may use, copy, sublicense, modify, publicly perform, display, create derivative works of, host, index, cache, tag, encode, and/or adapt (and you grant a license to us with respect to such activities) any such content and any information contained therein in any and all media formats or channels, whether now known or hereafter devised, including, but not limited to, the Site.
We have in place industry standard administrative, physical and technical controls to safeguard and secure the information we collect online. Information provided to the Site is protected against unauthorized use by Secure Sockets Layer (SSL) security features.
From time to time, we may offer the ability for users to register and create user accounts for use of the Site. GuideWell Connect uses reasonable measures to protect registered user information that is stored within our database. We urge you to keep your username, password and other account access information in a safe place and not to divulge it to anyone. You are responsible for any unauthorized use of the Site resulting from your failure to secure your username, password and other account access information. You should also remember to sign off your account and close your browser window when you have finished your visit. For any additional information about the security measures we use on the Site, please contact GuideWell Connect at https://www.guidewellconnect.com/contact-us and pose your question in the message field.
Sharing and Disclosure of Information
Updating, Accessing and Correcting Your Information
You may contact GuideWell Connect at https://www.guidewellconnect.com/contact-us to request access to, or to correct or delete personal information you provided to us through the Site that we have stored. Such a request may not affect information that may be stored in back-up and similar databases, does not affect information in aggregated form or that is not personal information, and does not affect information you may have posted in public areas of the Site.
Users may opt out of receiving future updates, notifications and other communications from us related to the Site, and also may opt out of receiving from us offers of goods and services in which we believe they may be interested, by submitting a request please contact GuideWell Connect at https://www.guidewellconnect.com/contact-us.
You must be at least 18 years old to register or to use the Site. We do not knowingly collect personal information from persons under 18 years of age.
Site to be Used by Users Within the United States
The Site is not intended to be used by anyone outside of the United States. If you are located outside the United States you are not permitted to use this Site.
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Jacksonville, Florida 32246
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